Through cookies it is possible to record in semi-permanent way information about your preferences and other technical data that allow easier navigation and greater ease of use and effectiveness of the site itself. For example, cookies can be used to determine if a connection has already been made between your computer and our sites. To your guarantee, only the cookie stored on your computer is identified.

Types of cookies

This site uses four different types of cookies:

Essential technical cookies

These cookies are necessary for the proper functioning of the site. They allow browsing the pages, sharing our contents, storing your login credentials to speed up entry into the site and to keep your preferences and credentials active while browsing. Without these cookies we could not provide the services for which users access the site.

Statistical and performance cookies

These cookies allow us to know how visitors use the site, to be able to evaluate and improve its functioning and to favor the production of content that best meets the information needs of our users. For example, let you know which pages are the most and least popular. They take into account, among other things, the number of visitors, the time spent on the site by the average users and how they arrive. In this way, we can know what works well and what to improve, as well as ensuring that the pages load quickly and are displayed correctly. All information lected by these cookies is anonymous and not ed to the user’s personal data. To perform these functions on our sites we use the services of third parties that anonymize the data making them not referable to individuals (so-called “single-in”).

Cookies for user profiling and advertising targeting

These cookies allow you to offer ads related to the user and their respective interests. They are also used to limit the number of views of the same ad and to evaluate the effectiveness of advertising campaigns. They are inserted by TOURIST HELP LLC through technical platforms partners of our advertising circuit and contribute to our investment in Web sites, allowing us to adequately finance the maintenance of services and their technological evolution. They can also be used to show the user relevant ads on other websites visited. The cookies actually set can change at any moment due to the technical strategies of advertisers and their technical representatives so, instead of listing them, we indicate the corresponding companies enabled to provide advertising on our sites.

Functional and profiling cookies of third parties

This category includes both cookies provided by partners of TOURIST HELP LLC and known to it, and cookies provided by third parties not directly controlled or controllable by TOURIST HELP LLC

Cookies from our partners allow us to offer advanced features, as well as more information and personal features. This includes the ability to share content through social networks, to access videostreaming services and networks on which we host our content. These services are mainly provided by external operators hired or consciously integrated by TOURIST HELP LLC If you have an account or if you use the services of such subjects on other websites, they may be able to know that the user has visited the our sites. The use of the data lected by these external operators through cookies is subject to the respective privacy policies and therefore identifies these cookies with the names of the respective subjects. These include cookies registered by the main social networks that allow you to share the articles of our sites and publicly express the appreciation for our work.

Cookies not coming from partners of TOURIST HELP LLC, are cookies conveyed without the control of TOURIST HELP LLC, by third parties who have the opportunity to intercept the user while browsing even outside the TOURIST HELP LLC sites. These cookies, typically profiling, are not directly controllable by TOURIST HELP LLC, which therefore can not guarantee the use that third party owners make of the information lected.

Cookies management

In case you have doubts or concerns about the use of cookies you can always intervene to prevent the setting and reading, for example by changing the privacy settings within your browser in order to block certain types.

Cookies can be disabled by your browser preferences, you can find detailed information on ::

http://www.cookiepedia.co.uk/index.php?title=How_to_Manage_Cookies

Advertising companies also allow you to opt out of receiving targeted ads, if desired. This does not prevent the setting of cookies, but interrupts the use and lection of some data by these companies.

For more information and cancellation s, visit www.youronlinechoices.eu

List of cookies

Personal Data is lected for the following purposes and using the following services:

Contact the user

Contact

By filling out the contact with their Data, the User consents to their use to respond to requests for information, quotes, or any other kind indicated by the er.

Personal data lected: name, surname, email, telephone, company, province, product sector, message, ip address.

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

Google Analytics (Google Inc.)

Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses Personal Information lected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.

Google may use the Personal Data to contextualise and personalize the advertisements of its advertising network.

Personal data lected: cookies and usage data.

Place of processing: USA – Privacy Policy – Opt Out

Interaction with social networks and external platforms

These services allow you to make interactions with social networks, or other external platforms, directly from the pages of this application.

The interactions and information acquired by this Application are in any case subject to the User’s privacy settings related to each social network.

In the event that an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, the same lect traffic data relating to the pages in which it is installed.

Like button and Facebook social widgets (Facebook, Inc.)

The “Like” button and Facebook social widgets are services of interaction with the social network Facebook, provided by Facebook, Inc.

Personal data lected: cookies and usage data.

Place of processing: USA – Privacy Policy

Google Friend Connect (Google Inc.)

Google Friend Connect is a social interaction service provided by Google Inc.

Personal data lected: cookies and usage data.

Place of processing: USA – Privacy Policy

Tweet button and Twitter social widgets (Twitter, Inc.)

The Tweet button and Twitter social widgets are services of interaction with the Twitter social network, provided by Twitter, Inc.

Personal data lected: cookies and usage data.

Place of processing: USA – Privacy Policy

+1 button and Google+ social widgets (Google Inc.)

The +1 button and Google+ social widgets are services for interacting with the Google+ social network, provided by Google Inc.

Personal data lected: cookies and usage data.

Place of processing: USA – Privacy Policy

Management of user databases

These services allow TOURIST HELP LLC to build user profiles starting from an email address, the name or any other information that the User provides to this Application, as well as tracing the User’s activities through statistical functions. These Personal Data could also be crossed with information about the User available publicly (such as profiles on social networks) and used to build private profiles that TOURIST HELP LLC, can view and use to improve this application.

Some of these services could also allow the sending of messages to the User, such as emails based on specific actions performed on this Application.

ZOHO CRM (Zoho Corporation Pvt. Ltd.)

ZOHO CRM is a user database management service provided by Zoho Corporation Pvt. Ltd.

Personal data lected: Email and Various types of Data as specified in the privacy policy of the service.

Place of processing: USA – Privacy Policy

Address management and sending of email messages

These services allow you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.

These services may also allow us to lect data relating to the date and time the messages are displayed by the User, as well as to the User’s interaction with them, such as information on clicks on the s inserted in the messages.

Mailchimp

Mailchimp is an email address management and sending service provided by Mailchimp Inc.

Personal data lected: name, surname, email, telephone, company, province, product sector, message, ip address.

Place of processing: USA – Privacy Policy

Comment on the contents

The comment services allow Users to ulate and make public their comments regarding the content of this Application.

Users, according to the settings decided by the Owner, can leave the comment also anonymously. In the case of Personal Data issued by the User there is an email, this could be used to send notifications of comments regarding the same content. Users are responsible for the content of their comments.

In the event that a comment service provided by third parties is installed, it is possible that, even if the Users do not use the comment service, the same lect traffic data relating to the pages in which the comment service is installed. .

Facebook Comments (Facebook, Inc.)

Facebook Comments is a service managed by Facebook, Inc. that allows the User to leave their comments and share them within the Facebook platform.

Personal data lected: cookies and usage data.

Place of processing: USA – Privacy Policy

Protection from SPAM

These services analyze the traffic of this Application, potentially containing Personal Data of Users, in order to filter it from parts of traffic, messages and contents recognized as SPAM.

Akismet (Automattic Inc.)

Akismet is a SPAM protection service provided by Automattic Inc.

Personal data lected: Various types of data as specified in the privacy policy of the service.

Place of processing: USA – Privacy Policy

Management of landing pages and invitation pages

These services allow you to build and manage landing pages and invitation pages, ie pages of presentation of a product or service, which can allow you to enter your contact information, such as email address.

The management of these pages involves the processing, by these services, of the Personal Data lected through these pages, including those of the Usage Data.

Unbounce (Unbounce Marketing Solutions Inc.)

Unbounce is a landing page management service provided by Unbounce Marketing Solutions Inc. that allows this Application to lect email addresses of the Users interested in their service.

Unbounce allows the Data Controller to track and analyze the response by the User, in terms of traffic or behavior, in relation to changes to the structure, text or any other component of the landing pages created.

Personal data lected: Cookies, usage data, e-mails, and all data entered by the user.

Place of processing: Canada – Privacy Policy

Location-based interactions

Geolocation

This Application may lect, use and share data relating to the geographical location of the User, in order to provide services based on the position itself.

Most browsers and devices provide default tools to deny geographic tracking. If the User has expressly authorized this possibility, this Application can receive information on its actual geographical position.

Personal data lected: Geographical position.

Remarketing and Behavioral Targeting

These services allow this Application and its partners to communicate, optimize and serve advertisements based on the past use of this Application by the User.

This activity is carried out by tracking Usage Data and the use of Cookies, information that is transferred to the partners to whom the activity of remarketing and behavioral targeting is connected.

Facebook Custom Audience (Facebook, Inc.)

Facebook Custom Audience is a Remarketing and Behavioral Targeting service provided by Facebook, Inc. which s the activity of this Application with the Facebook advertising network.

Personal data lected: Cookies and Email.

Place of processing: USA – Privacy Policy – Opt Out

Facebook Remarketing (Facebook, Inc.)

Facebook Remarketing is a Remarketing and Behavioral Targeting service provided by Facebook, Inc. which s the activity of this Application with the Facebook advertising network.

Personal data lected: cookies and usage data.

Place of processing: USA – Privacy Policy – Opt Out

Displaying content from external platforms

These services allow you to view content hosted on external platforms directly from the pages of this Application and interact with them.

If a service of this type is installed, it is possible that, even if the Users do not use the service, the same lect traffic data relating to the pages in which it is installed.

Google s (Google)

Google s is a service of visualization of s managed by Google Inc. that allows this application to integrate such contents within its pages.

Personal data lected: cookies and usage data.

Place of processing: USA – Privacy Policy

Google Maps widget (Google)

Google Maps is a map visualization service managed by Google Inc. that allows this application to integrate such contents within its pages.

Personal data lected: cookies and usage data.

Place of processing: USA – Privacy Policy

Acceptance and waiver of cookies

By continuing to browse this site by closing the information folder or clicking in any part of the page or scrolling to highlight further content, you accept the Cookie Policy of TOURIST HELP LLC cookies will be set and lected. In case of non-acceptance of cookies by abandonment of navigation, any cookies already registered locally in your browser will remain registered there but will no longer be read or used by TOURIST HELP LLC until a subsequent and possible acceptance of the Policy. You will always be able to remove these cookies at any time through the procedures referred to in the sites mentioned in the paragraph “Managing cookies”.

Acceptance and renunciation of consent for data processing

The updated list of Data Processors referred to in this information notice can be consulted at the TOURIST HELP LLC registered office at the following address: 4627 PONCE DE LEON BOULEVARD – CORAL GABLE, FL 33146; the exercise of the rights referred to in art. 7 of Legislative Decree 196/03 may be made through specific communication by mail addressed to the same companies, or through the e-mail box: info@touristhelp.us